CRM software in Kenya that teams actually use
Dynamics 365 Sales and Customer Service, implemented for Kenyan sales and service teams — one view of every customer, connected to your ERP and Microsoft 365.
CRM Software in Kenya, done right.
CRM software only earns its cost when the sales floor actually logs into it. UjuziTech Group implements Microsoft Dynamics 365 Sales and Customer Service for Kenyan organizations with a bias toward adoption — clean pipelines, automated follow-up and one shared view of every customer.
Because it sits on the same Microsoft platform as your ERP and Microsoft 365, your CRM stops being an island and starts feeding the rest of the business.
Why organizations choose us.
A clean, shared sales pipeline with forecasting leadership can actually rely on.
Case management, SLAs and a full customer history so service teams resolve faster.
Automated follow-ups and AI-assisted summaries with Copilot free reps to sell instead of typing.
Quotes, orders and invoices flow between Dynamics 365 CRM and your ERP without rekeying.
Works inside Outlook and Teams, so reps update deals where they already work.
Role-based training and simple screens that keep the team in the CRM, not back in spreadsheets.
Frequently asked questions.
Which CRM software do you implement in Kenya?
We implement Microsoft Dynamics 365 Sales and Customer Service — enterprise-grade CRM that integrates natively with Microsoft 365, Power BI and your ERP.
Can the CRM connect to our ERP?
Yes. When your CRM and ERP both run on Dynamics 365, quotes, orders and invoices flow between them without rekeying, giving one connected view of each customer.
Does the CRM include AI features?
Yes — Microsoft Copilot in Dynamics 365 Sales can draft emails, summarize accounts and surface next-best actions, which we configure as part of the rollout.
How do you get sales teams to actually use it?
We keep screens simple, automate the busywork, and run role-based training — the fastest route to a CRM your team trusts rather than avoids.
Explore more.
Let's scope the outcome first.
Tell us what you're trying to reach and we'll come back within one business day with a named advisor and a first point of view.